MINI of Burlington
74 Champlain Drive, Shelburne VT 05482 • Phone: (877) 749-3071 • Service: (877) 749-3071
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
    "Everyone was very friendly and helpful throughout the entire process."   –   Gabrielle H., STOWE, VT May 8, 2013
  •   5.0
      –   Leandro V., CHARLOTTE, VT May 8, 2013
  •   5.0
    "From the start of the process, through to delivery of my Mini they were always extremely helpful and willing to go the extra."   –   Nancy R., HINESBURG, VT May 8, 2013
  •   4.0
    "Lana was so pleasant to work with during the process.. She is charming!"   –   Barbara L., SO BURLINGTON, VT May 7, 2013
  •   5.0
    "just for fun"   –   Annette Y., PLATTSBURGH, NY Apr 26, 2013
  •   4.5
      –   Christine S., FAIRFAX, VT Apr 23, 2013
  •   5.0
    "I thought the whole "Minin" experience was great. It didn't feel like buying a car. It was fun."   –   Jennifer M., HINESBURG, VT Apr 23, 2013
  •   5.0
      –   Charles B., ESSEX JCT, VT Apr 15, 2013
  •   4.5
      –   Lynn W. Miles S., STOWE, VT Apr 14, 2013
  •   5.0
      –   Timothy H., , VT Apr 13, 2013
  •   5.0
    "Love <3"   –   Kathleen B., SO BURLINGTON, VT Apr 8, 2013
  •   5.0
      –   Stuart W., ANDOVER, VT Apr 7, 2013
  •   5.0
      –   Heather D., ST ALBANS, VT Apr 7, 2013
  •   5.0
      –   James T., CONCORD, NH Apr 7, 2013
  •   5.0
    "Overall service was great, from the time we started looking at the minis', test drives and eventually purchase. Lana was very helpful and extremely patient as we work through all our questions. She was also very helpful in reviewing all the features/functions of the vehicle. I was pleasantly pleased when Hani stepped in to help as Lana had the day off, my questions/request didn't sit until her return. We love the new mini and are very happy with the purchase and experience. lisa"   –   Lisa H., WATERBURY CTR, VT Apr 4, 2013
    Dealer Response: Lisa, Lana and I enjoyed helping you. Thank you very much for your patronage. Enjoy your MINI.  –   Hani N., General Sales Manager Apr 5, 2013
  •   5.0
      –   Linda R., SHELBURNE, VT Apr 2, 2013
  •   5.0
      –   Robin M., WATERVILLE, VT Apr 2, 2013
  •   5.0
      –   B., BURLINGTON, VT Mar 30, 2013
  •   5.0
    "Both Hani & Lana were wonderful to work with. I had a great "shopping experience"."   –   Jeanne S., EAST MIDDLEBURY, VT Mar 28, 2013
    Dealer Response: Jeanne, it was our pleasure helping you. Thank you.  –   Hani N., General Sales Manager Mar 30, 2013
  •   5.0
      –   Greg F., JAY, NY Mar 26, 2013
  •   5.0
      –   Kelley C., JERICHO, VT Mar 26, 2013
  •   5.0
      –   David B., LYNDON CENTER, VT Mar 24, 2013
  •   5.0
      –   Amy F., WEST WINDSOR, VT Mar 17, 2013
  •   5.0
    "The customer service at Mini Burlington was fantastic. They are a great bunch of guys."   –   Julie S., JERICHO, VT Mar 16, 2013
  •   4.5
    "Very friendly and willing to help. Some minor paperwork error that were easily fixed."   –   David L., BURLINGTON, VT Mar 16, 2013
  •   4.0
      –   William L., CHARLOTTE, VT Mar 13, 2013
  •   5.0
    "Purchasing my MINI Countryman was great experience and would highly recommend MINI of Burlington to my family and friends."   –   Peter L., BURLINGTON, VT Mar 6, 2013
    Dealer Response: Peter, It was great helping you and your family. Thank you again.  –   Hani N., General Sales Manager Mar 8, 2013
  •   5.0
    "Happy happy driver. Great car. Fun to drive."   –   Barbara M., MIDDLEBURY, VT Mar 6, 2013
  •   5.0
    "The service was phenomenal from beginning to end. I felt like I had driven into the pit crew of the Indianapolis Speedway!"   –   Kurt H., RICHMOND, VT Mar 5, 2013
    Dealer Response: Thanks Kurt. Enjoy your ALL4 and all the toys you got on it.  –   Hani N., General Sales Manager Mar 8, 2013
  •   5.0
      –   Justin B., BARTON, VT Feb 24, 2013
  •   5.0
      –   Faraj N., Shelburne, VT Feb 22, 2013
  •   5.0
      –   Alexander P., Manchester, VT Feb 19, 2013
Service Rating 4.7
  •   4.5
      –   Katherine V., SHELBURNE, VT May 13, 2013
  •   5.0
      –   Kathryn S., BURLINGTON, VT May 13, 2013
  •   5.0
    "Patrick loaned me a car for a few days and brought my car to our house. He was very cheerful and helpful."   –   Theresa S., WILLISTON, VT May 13, 2013
  •   5.0
      –   James J., WATERBURY, VT May 12, 2013
  •   5.0
      –   Glenn A., HINESBURG, VT May 12, 2013
  •   5.0
      –   Pam G., CHARLOTTE, VT May 11, 2013
  •   5.0
      –   Glen R., BURLINGTON, VT May 11, 2013
  •   4.5
      –   Andrea H., JERICHO, VT May 6, 2013
  •   5.0
    "They are all soooo professional and answer all of my questions in a way I understand it."   –   MINI Owner, MILTON, VT May 6, 2013
  •   5.0
      –   Andrea B., SHELBURNE, VT May 6, 2013
  •   5.0
      –   Cindy B., PLATTSBURGH, NY May 6, 2013
  •   5.0
      –   Nancy G., BURLINGTON, VT May 4, 2013
  •   5.0
    "I love you guys!"   –   Katherine L., UNDERHILL, VT May 4, 2013
  •   4.5
      –   Susan G., huntington, VT May 4, 2013
  •   4.5
      –   James A., SO BURLINGTON, VT May 3, 2013
  •   5.0
      –   Eric H., BURLINGTON, VT Apr 29, 2013
  •   5.0
    "I really enjoy working with all at this mini dealership. I am greeted and treated with respect and the entire staff is high energy. I love my mini, I call it Harriet (after my mom). I would love to sell Mini's in one of my future choices for jobs, my house is on the market for sale and planned to move to VA in the future. Could you let me know who to contact for a Mini dealership in the VA area, I will be near West Point VA? Sincerely Sue"   –   Susan S., MORRISVILLE, VT Apr 29, 2013
  •   4.5
      –   Kathleen H., SHELBURNE, VT Apr 28, 2013
  •   5.0
      –   Amy F., WEST WINDSOR, VT Apr 28, 2013
  •   4.0
      –   Kara A., LAKE PLACID, NY Apr 27, 2013
  •   5.0
      –   Bernard L., MIDDLEBURY, VT Apr 26, 2013
  •   4.5
      –   Richard Z., HINESBURG, VT Apr 26, 2013
  •   5.0
      –   Tyler K., MONTPELIER, VT Apr 23, 2013
  •   5.0
      –   Robert D., SHELBURNE, VT Apr 23, 2013
  •   5.0
      –   Holly B., BOMOSEEN, VT Apr 22, 2013
  •   4.5
      –   Donna P., HINESBURG, VT Apr 22, 2013
  •   5.0
      –   Richard W., ST. JOHNSBURY, VT Apr 22, 2013
  •   4.0
    "The rubber seal around the hatchback door was pulled out and did not get put back in place but it wasn't that big a deal."   –   Gary E., MATTHEWS, NC Apr 19, 2013
  •   4.5
      –   Janis M., MONTPELIER, VT Apr 15, 2013
  •   1.0
      –   Van N., WAITSFIELD, VT Apr 14, 2013
  •   5.0
      –   Dorothy N., WATERVILLE, VT Apr 13, 2013
  •   5.0
      –   E., BURLINGTON, VT Apr 9, 2013
  •   5.0
      –   Zoe B., WILLISTON, VT Apr 9, 2013
  •   5.0
    "Fantastic to deal with and even had a loaner car without a request best service ever!!"   –   Amadee D., CHARLOTTE, VT Apr 8, 2013
  •   4.5
      –   Kyle S., JERICHO, VT Apr 8, 2013
  •   5.0
      –   Nancy N., SHELBURNE, VT Apr 7, 2013
  •   5.0
    "excellent service"   –   Richard G., BOSTON, MA Apr 2, 2013
  •   5.0
      –   Colleen S., STOWE, VT Apr 1, 2013
  •   4.0
      –   Hollis M., EAST MONTPELIER, VT Mar 31, 2013
  •   5.0
      –   Linda R., SHELBURNE, VT Mar 28, 2013
  •   4.5
    "I am always happy to work with the service dept at Mini. Professional and flexible on many levels"   –   Cyd K., HUNTINGTON, VT Mar 28, 2013
  •   5.0
    "Pete was terrific, start to finish."   –   James L., SHELBURNE, VT Mar 26, 2013
  •   5.0
      –   Linda R., WILLIAMSTOWN, MA Mar 25, 2013
  •   5.0
      –   Debra R., NORTHFIELD, VT Mar 22, 2013
  •   5.0
      –   Brian C., JERICHO, VT Mar 21, 2013
  •   4.0
    "All work done in timely fashion and as expected"   –   Roger P., LITTLETON, NH Mar 19, 2013
  •   4.5
      –   Margo G., WALTHAM, VT Mar 19, 2013
  •   5.0
      –   William L., CHARLOTTE, VT Mar 17, 2013
  •   3.5
      –   Lorraine B., COLCHESTER, VT Mar 16, 2013
  •   5.0
      –   Philip M., CHERRY HILL, NJ Mar 13, 2013
  •   5.0
      –   Lori M., BURLINGTON, VT Mar 13, 2013
  •   4.5
      –   Tammy M., MONTPELIER, VT Mar 11, 2013
  •   4.5
      –   Karen D., BARRE, VT Mar 11, 2013
  •   5.0
      –   Emma P., HINESBURG, VT Mar 11, 2013
  •   5.0
      –   Theresa S., WILLISTON, VT Mar 10, 2013
  •   4.0
    "I was glad to have my car fixed but it came about as a result of an undetected broken wheel bearing that the mechanic missed when replacing another wheel bearing. Upon picking up my car from the first repair, I noticed the same sound coming from under the car as before it was fixed. The service manager told me any noise i heard would be "tire noise." I brought the car back a second time, a week later, and took a mechanic for a ride and he heard the noise almost immediately. It was scary to think I was driving on a defective part that gave the same indications of needing replacement as the first one."   –   Hillary M., BARRE, VT Mar 8, 2013
  •   5.0
      –   Peter C., BARTON, VT Mar 5, 2013
  •   4.5
      –   Carolyn C., BURLINGTON, VT Mar 4, 2013
  •   5.0
    "they looked at my mini with last minute notice. I was hearing a noise i was worried about and they got me right in!!! they are the best service around!!!"   –   Julie W., WEST BURKE, VT Mar 4, 2013
  •   5.0
      –   Adam B., LAKE CLEAR, NY Feb 28, 2013
  •   5.0
      –   Suzanne F., SHELBURNE, VT Feb 26, 2013
  •   5.0
      –   Carl H., KEESEVILLE, NY Feb 23, 2013
  •   4.0
      –   Lisa Marie P., BURLINGTON, VT Feb 22, 2013
  •   5.0
    "They got me in within 24 hours, which was critical as the car was having problems. And they fixed it all in one day, providing a loaner car for me so I wouldn't have to wait. THANK YOU!"   –   Gina M., WATERBURY CENTER, VT Feb 22, 2013
  •   5.0
      –   Esther H., COLCHESTER, VT Feb 18, 2013
  •   5.0
    "Always a pleasure to work with."   –   Sabrina L., MONTPELIER, VT Feb 17, 2013
  •   4.5
      –   Patti D., CAMBRIDGE, VT Feb 16, 2013
MINI of Burlington 74 Champlain Drive Shelburne , VT 05482 Sales: (877) 749-3071